Privacy Policy

At Kaion, we treat your privacy as seriously as your business. This policy explains how we collect, use, and protect your data when you use our virtual-agent management platform.

1. Information We Collect

We collect the information needed to operate the platform and improve your agent interactions:

• Account data: email, company name, and encrypted credentials.
• Interaction data: conversations with your agents to maintain Corporate Memory.
• Third-party integrations: access tokens for services such as Google Drive, OneDrive, CRM, or billing providers when you choose to connect them.

2. Use of Artificial Intelligence

Your data may be processed by language models, such as OpenAI or Google Gemini, so agents can execute tasks.

• We do not sell your data to third parties.
• Your data is used only for the specific context of your company (multi-tenant isolation).
• Corporate Memory is stored in a private vector database accessible only to your virtual executive team.

3. Data Security

We implement business-grade security measures:

• Encryption in transit (TLS/SSL) and at rest.
• User-level data isolation to reduce the risk of information leaks.
• Periodic audits of dependencies and Docker containers.

4. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your data. You can request deletion of your company and associated memories from settings or by contacting us.

5. Contact

If you have questions about this policy, contact us at legal@kaion.ai.